|
Hey, Writing this from Italy. I flew the whole team in for the week. Everyone under one roof. Last year it was Greece. This year it's Italy. Apart from a small food poisoning I got, it's been better than I expected. And I already expected a lot. We ran a bunch of in-person workshops. Recorded content. Did an ad challenge where everyone from the team recorded ads for the company. And decisions that normally sit in Slack for two weeks got made in an afternoon. But... that's not even the best part. The best part is what happens between the sessions. Dinners that run long. Somebody raising a problem over breakfast that would never reach a call agenda. You can't schedule that. So here's my honest take after this week. Most companies think they're investing in culture. They buy pizza on Fridays and book one escape room a year. But that just doesn't cut it. If your team is remote, most of them have never shared a meal. Or solved something hard in the same room. A quarterly Zoom happy hour doesn't fix that. Fly them somewhere. Put them under one roof for a week. It's expensive and a logistical headache. It's also the best money I've spent this year. Got a team and never done this? Put it in the calendar for Q1. A real date, not "someday." I'll report back on what it does for us. Talk soon, Andrej PS: Done a trip like this with your team? Reply and tell me where you went and what changed. I'm planning the next one already and I'll take every good idea I can get. |
Join my newsletter for up-to-date ecom growth plays from the trenches. Ads, offers, CRO and everything in-between. So you can finally scale profitably.
Hey, Three brands told me the same thing in one week, and none of them said the words I expected. Not one of them said they needed more creative. They all had plenty. What they said was that they'd run out of ideas. One of them put it almost exactly like this. The quality is good. Everything is well made. There's just nothing creative in it. That's a founder describing their own content, and it's a much more useful diagnosis than "we need more volume." Here's how a brand gets there, and it...
Hey, A founder told me something a couple of weeks ago that I keep coming back to. They sell online and through their own stores. At one point they turned the ads off. Online sales fell. Everybody expects that. But then... the shops went quiet too. Sit with that for a second. It's the most valuable number in their business, and it exists by accident. No report inside Meta or Google can produce it. The platforms simply measure something else. A platform measures attribution. It tells you which...
Hey, Have you heard that on the 1st of July the EU removed the €150 duty-free threshold? If you ship into Europe, your landed cost changed three months ago. And most brands I talk to still haven't repriced. Here's the mechanic. It's stranger than a flat fee. A €3 duty now applies per four-digit tariff heading. That's charged per product category, not per parcel. So one parcel with three different product categories carries €9. Bundles and mixed baskets get hit hardest. Those are usually the...